Production Planner I

November 4th, 2019

Position Summary:  Primary responsibilities of this role are the setup, review, and maintenance of operating systems and drivers to achieve J.I.T. material availability and optimal capacity planning. Working knowledge of forecast, demand, lead times, capacity, and resource planning tools is essential. The goal is to achieve shortest lead time to our customers while controlling waste.

Education and Experience:

  • Associates degree in a related field or equivalent work experience required
  • 3+ years of manufacturing scheduling or purchasing experience preferred
  • Working knowledge of Lean systems and tools preferred
  • Working knowledge of MRP / PRP systems preferred
  • Project Management skills preferred


  • Customer delivery performance goals met
  • Effective planning of materials and information
  • In bound and out bound expedite cost to plan
  • 95%+ customer satisfaction ratings

Essential Job Functions and Skills include, but not limited to, the following:

  • Excellent verbal and written communication
  • Accurate planning of customer demand based on historical use, forecast, and trend data in MRP
  • Documented recommendations for improving supplier lead time provided to S.C. lead
  • System driver management and review process in both MRP and PRP (job management system)
  • Strong communication skills used to develop relationships with internal and external customers / suppliers
  • Effective problem solving skills used to determine root cause and implement solutions to issues
  • Follow documented escalation process when dealing with internal and external part shortages
  • Follow documented escalation process for effectively satisfying customer request
  • Enter customer complaints into ERP system and issue RMA as required
  • Respond to customer inquiries directly or through Inside Sales Rep. within target response time
  • Acknowledge customer orders within target response time
  • Update / maintain required customer information in ERP system for existing customers (except pricing)
  • Communicates capacity constraints to leadership and support resolution process
  • Advanced level of software skills to support development of tools used in the planning processes
  • Leads continuous improvement teams and support other project teams as requested
  • Team player with the passion to support all levels of the organization to accomplish our corporate vision
  • Completion of miscellaneous duties and projects as directed by your manager

Additional Information:

Occasional travel may be required.